New Garrett Ace 250 issues.

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Lucas1860
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New Garrett Ace 250 issues.

Post by Lucas1860 » Thu Oct 03, 2019 8:24 pm

Good evening all.

I'm new to detecting. I've been out with a mate a few time. Enjoying it I decided to buy the Garrett Ace 250. It came yesterday. This evening I assembled it. On examination it seems all is not right with the unit.

No sensitivity bar, no battery status, no relic mode or coin mode.

On looking it seems this was an issue with the a few years back.

Can anyone enlighten me on whether its me or the detector.

I will be contacting the supplier tomorrow.

Regards and thanks in advance.

Jim.



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Re: New Garrett Ace 250 issues.

Post by PinkFloyd » Thu Oct 03, 2019 9:06 pm

Jim, Does it turn on ? Did you put batteries in it ?

Lucas1860
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Re: New Garrett Ace 250 issues.

Post by Lucas1860 » Thu Oct 03, 2019 9:14 pm

Evening.

The batteries were already installed.

It turns on but doesn't show or allow the features as mentioned.

Cheers.

Jim

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Blackadder43
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Re: New Garrett Ace 250 issues.

Post by Blackadder43 » Thu Oct 03, 2019 9:17 pm

Rarely should brand new machines are sent with batterys installed??
First thing i would do is change the batterys
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Lucas1860
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Re: New Garrett Ace 250 issues.

Post by Lucas1860 » Thu Oct 03, 2019 9:22 pm

I was surprised that the batteries were installed. It came with them I know but installing them prior has raised an eyebrows.

Jim.

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Oxgirl36
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Re: New Garrett Ace 250 issues.

Post by Oxgirl36 » Thu Oct 03, 2019 9:24 pm

Please tell me you didn’t buy it from ebay... :-L

There are counterfeit machines around I’m afraid. I really hope yours isn’t one of those :(
Carpe vinum

XP Deus !!£$ I use the HOT programme on 17khz, reactivity at 2.5 on v5.21 with the X35 11” coil

Hammered silver 2019 - 20 8=ypr

Lucas1860
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Re: New Garrett Ace 250 issues.

Post by Lucas1860 » Thu Oct 03, 2019 9:34 pm

Purchased from Regton. Got a raging bundle deal.

Jim

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Re: New Garrett Ace 250 issues.

Post by Oxgirl36 » Thu Oct 03, 2019 9:42 pm

Lucas1860 wrote:
Thu Oct 03, 2019 9:34 pm
Purchased from Regton. Got a raging bundle deal.

Jim
Oh good - you’ll get great service with any issues ::g
Carpe vinum

XP Deus !!£$ I use the HOT programme on 17khz, reactivity at 2.5 on v5.21 with the X35 11” coil

Hammered silver 2019 - 20 8=ypr

Lucas1860
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Re: New Garrett Ace 250 issues.

Post by Lucas1860 » Thu Oct 03, 2019 9:44 pm

Cheers thanks for the confidence vote in them.
::g

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Re: New Garrett Ace 250 issues.

Post by detecting rod » Fri Oct 04, 2019 9:40 am

regton will sort it for you my 300i on off and pinpointer buttons started to play up on my machine 3 months after getting it ,they asked me to post control to them ,and i had it back all fixed in 3 days ,ive found advice and service from them very good

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Re: New Garrett Ace 250 issues.

Post by shaggybfc » Fri Oct 04, 2019 9:46 am

As you've purchased it through Regton's then you'll get a great service for repair or replace ::g
It's strange how it came with the batteries pre-installed. I can only assume that the team at Regton's did that. Was the good deal you got because it was a second user machine or maybe a demo - that could explain the batteries. But then, if that was the case, I would not have expected the display to be faulty? Mystery.

Great machine btw. ::g
XP Deus, 11" X35 coil, WS4 back-phones, remote and an empty bank balance. XP MI 6 pin pointer. Garrett Ace 250 wireless MPow set up.
They told me I’d never be any good at poetry, because I’m dyslexic, but so far I’ve made 3 jugs and a vase.

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Re: New Garrett Ace 250 issues.

Post by Wansdyke44 » Fri Oct 04, 2019 11:04 am

It sounds like some dry joints on the pcb connection to the screen, but as you bought it from Regtons best to organise a refund/replacement with them rather than start poking inside it.
Hope you get sorted soon!
W [:)
In the Zone with the Garrett carrot!

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Re: New Garrett Ace 250 issues.

Post by Lucas1860 » Sat Oct 05, 2019 7:55 pm

Thanks for the help and advice. The company have told me to use the detector over the weekend and they'll send out a new one next week and pick the other up. Much appreciated to all

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Re: New Garrett Ace 250 issues.

Post by Wansdyke44 » Mon Oct 07, 2019 12:09 pm

Good news!!

Glad they got you sorted.

W
In the Zone with the Garrett carrot!

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Re: New Garrett Ace 250 issues.

Post by sweepstick47 » Mon Oct 07, 2019 10:44 pm

That's a good result regarding the problems you experienced. Well handled and well resolved by Regton's - No surprises there then ::g Regards ss47 ::g
A disservice is no service at all.

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